Accelerated Onboarding
New agents answer customer questions like seasoned veterans from day one.
AI CoPilot
Multiply Agent Productivity with Supsis CoPilot: AI Assistant!
An intelligent AI assistant providing real-time response suggestions, conversation summaries, and brand tone adjustments.
What Does Supsis CoPilot Provide?
Higher service quality, faster resolution times, and happier support agents.
Consistent Brand Quality
Ensures all team members deliver compliant, accurate, and professional responses.
Reduced Agent Fatigue
Eliminates the stress of writing repetitive technical explanations.
Border-Free Global Support
Support international clients without hiring expensive multilingual specialists.
Higher First-Contact Resolution
Surface the right answers immediately to solve issues on the very first message.
Cost Optimization
Handle significantly larger inquiry volumes with your existing team size.
When is CoPilot Most Powerful?
Everyday lifesaver scenarios for customer support teams.
Complex Technical Support
Find the exact troubleshooting step in extensive PDF manuals in seconds.
Shift Handovers & Escalations
Generate clear conversation summaries for the next agent without losing context.
International E-Commerce
Translate incoming inquiries and respond fluently in the customer's native language.
Complaint & Crisis Resolution
Draft empathetic, constructive responses to de-escalate upset customers.
Handling Sales Objections
Provide agents with winning arguments when customers hesitate on pricing or features.
01
Real-Time Reply Suggestions
Generates accurate answers instantly based on customer questions and your knowledge base.
02
Automated Chat Summaries
Produces concise 3-point summaries when transferring long conversations to colleagues.
03
Tone & Style Refinement
Transforms rough agent drafts into professional, empathetic, or formal responses in one click.
04
Instant Multilingual Translation
Empowers agents to communicate fluently with global customers across 8+ languages.
Setting Up Supsis CoPilot is Super Easy!
Integrate the AI assistant into your team in 3 steps.
1
Upload Knowledge Base
Import your company documentation, FAQs, and product manuals into Supsis.
2
Enable CoPilot
Turn on CoPilot features for your team with one click in the workspace settings.
3
Reply Faster
Agents see live suggestions while typing and insert them with the Tab key.
About Supsis CoPilot
Supsis CoPilot is an AI copilot for customer support agents. It analyzes active conversations, scans your internal documentation, and suggests high-quality answers in seconds, eliminating repetitive typing.
FAQ
Supsis CoPilot - Frequently Asked Questions
Visit our documentation page to explore all technical details.
Visit Our Documentation Page →Learn MoreNo, CoPilot assists the human agent. The representative reviews and approves the suggestion before sending.