Not a CRM - direct customer communication
HubSpot is strong as a broad CRM, marketing, and service platform. Supsis AI is a leaner, faster-to-deploy solution that unifies customer communication, live support, chatbot, and social channels in one panel.
WhatsApp, Instagram, Facebook, Telegram, email, web chat, voice, tasks, tickets, forms, dynamic tables, and calendar — all in one panel, with fast setup and a low learning curve.
Supsis AI manages customer communication end-to-end with live support, chatbot, WhatsApp, social media, automation, tasks, ticket management, forms, calendar, dynamic tables, AI Voice Agent, and Webphone. HubSpot is strong with its CRM, marketing, and service platform; Supsis AI is more practical for teams that want to centralize customer communication in one panel quickly.
- AI ChatbotSupsis AIBuilt-inHubSpotStrong (Breeze AI)AI scenarios focused on customer communication
- Live SupportSupsis AIBuilt-inHubSpotAvailableSingle panel, fast management
- Omnichannel InboxSupsis AIBuilt-inHubSpotTier-dependentEvery conversation on one screen
- WhatsApp ManagementSupsis AIBuilt-inHubSpotTier-dependentConnected to sales and support flows
- Instagram & Facebook DMSupsis AIBuilt-inHubSpotTier-dependentCentralizes social media requests
- No-Code AutomationSupsis AIBuilt-inHubSpotStrongDrag-and-drop workflows
- Task & Ticket ManagementSupsis AIBuilt-inHubSpotTier-dependentSpeeds up operations tracking
- Form & Lead CaptureSupsis AIBuilt-inHubSpotStrong (CRM)Captures customer data instantly
- Calendar & AppointmentsSupsis AIBuilt-inHubSpotTier-dependentAppointment and reminder flows
- Dynamic TablesSupsis AIBuilt-inHubSpotAvailable (CRM record)Turns data into workflow
- API & WebhookSupsis AIAvailableHubSpotStrongFlexible integration
- Multilingual SupportSupsis AIAvailableHubSpotAvailableGlobal customer communication
- AI Voice Agent / WebphoneSupsis AIBuilt-inHubSpotTier-dependentText + voice together
- Call Center ProcessesSupsis AIBuilt-inHubSpotTier-dependentEnd-to-end call management
- Reporting & PerformanceSupsis AIBuilt-inHubSpotStrongChat + voice + operations visibility
- Local Support & Fast OnboardingSupsis AIStrongHubSpotTier-dependentTurkey-focused fast adaptation
Why Supsis AI?
Platform Positioning
- Platform typeSupsis AIAI-powered customer communication and operations platformHubSpotCRM + marketing + sales + service platformKey DifferenceSupsis focuses purely on customer communication and operations.
- Main focusSupsis AIMessages, leads, tasks, tickets, tables, appointments, calls, and automationHubSpotCRM, marketing automation, sales pipeline, Breeze AIKey DifferenceSupsis foregrounds the customer conversation and the operation.
- Value propositionSupsis AI360° customer operations from a single panelHubSpotCRM, marketing, and service on a single platformKey DifferenceSupsis deploys faster with less complexity.
What You Can Do With Supsis AI
Move customer communication out of fragmented tools — chatbot, live support, automation, reporting, and integrations all converge in one operations panel.
24/7 AI chatbot with lead capture
Common questions get answered, leads are captured, and sales routing runs automatically.
Single-panel live support conversation management
WhatsApp, Instagram, Facebook, Telegram, email, and web chat managed on one screen.
Centralize WhatsApp and social media
DMs, comments, and messages flow into your sales and support pipeline without slipping through.
Build automations and workflows without code
Lead welcomes, cart reminders, appointment notices, NPS, and task creation run on autopilot.
Reporting and performance tracking
Team performance, channel volume, customer requests, and conversion metrics are all measured.
Run a virtual call center
Webphone, call recording, click-to-call, customer card, and AI Voice Agent work together.
Integrate with CRM, e-commerce, ERP, and payments
Connect via API/webhook to your existing stack — no data silos.
Local support and fast adoption
Built for the Turkish market with fast setup and a clean UX — easy for SMBs and mid-market teams.
From Customer Action to Operations
- Customer writes from WhatsAppArrives in the panel instantly; AI greets and escalates to an agent when neededFast contact, no lost touchpoint.
- Customer submits a formLead flows into a dynamic table; a task opens for salesSales engages immediately.
- Customer asks for a priceA task opens for the sales rep; the customer card is updatedFollow-up doesn't slip; response time improves.
- Customer requests an appointmentA calendar entry is created and automatic reminders go outManual follow-up disappears.
- Customer wants to be calledWebphone or AI Voice Agent takes overA written chat moves into a live call.
- Customer files a complaintA ticket is created and routed to the right teamThe process becomes measurable.
- Customer is unhappyA CSAT/NPS survey fires and a manager alert is triggeredAt-risk customers become visible.
Big platforms like HubSpot, Zendesk, and Salesforce are comprehensive. Supsis AI is more practical for teams that want to centralize customer communication quickly.
Supsis AI unifies chatbot, live support, automation, reporting, and integrations into a single operations panel.
Bring every customer conversation into one panel. Start live support, chatbot, and social channel management with Supsis AI today.