Total Data Independence
Your emails remain securely hosted on your private server infrastructure.
Custom IMAP & SMTP Server Integration
Custom IMAP & SMTP Server Integration
Connect any corporate email address from cPanel, Plesk, Zimbra, Yandex, or your private email server to Supsis AI using standard IMAP & SMTP protocols.
Advantages of Custom IMAP/SMTP Integration
Total data independence and unlimited custom inboxes.
Unlimited Custom Inboxes
Connect as many corporate domain email accounts as needed.
Robust SSL/TLS Security
Encrypted mail communication using industry-standard security protocols.
Multi-Agent Shared Inbox
Let your entire support team collaborate on info@ and support@ emails seamlessly.
Automated Ticket Numbers
Every incoming email receives a unique reference number for foolproof tracking.
Flexible Auto-Responders
Send automated replies during holidays, after-hours, or peak periods.
What You Can Do with IMAP/SMTP
Turn hosting webmail into a full-featured customer support hub.
Corporate info@ and support@ Management
Open your official corporate inbox to your entire customer support team.
cPanel & Plesk Webmail Ticketing
Turn standard hosting webmail into an enterprise-grade helpdesk system.
Yandex 360 Corporate Mail Integration
Connect Yandex for Business inboxes effortlessly.
Technical Service & RMA Tracking
Track repair requests and warranty inquiries automatically via email tickets.
Billing & Invoicing Inquiries
Process receipts and invoicing questions arriving at billing@ addresses swiftly.
01
Universal Mail Server Compatibility
100% compatible with cPanel, Plesk, Yandex Mail, Zimbra, Postfix, Exchange, and all standard IMAP/SMTP servers.
02
SSL / TLS Encrypted Transmission
Maximum security with Port 993 / 465 / 587 SSL/TLS encryption for all in-transit communications.
03
Auto-Ticketing & Department Routing
Automatically transform emails into tickets and distribute them across departments based on routing rules.
04
AI-Powered Response Generation
Empower your corporate emails with AI drafts generated directly from your company knowledge base.
3 Steps to Connect IMAP & SMTP
Integrate your corporate email server into Supsis seamlessly.
1
Gather Server Settings
Obtain your IMAP server host, SMTP host, ports, and SSL settings from your hosting provider.
2
Input Credentials in Supsis
Navigate to Integrations > IMAP/SMTP and enter your email, password, and server details.
3
Test & Activate
Click 'Test Connection' to verify incoming and outgoing servers, then start handling emails.
Custom Email & Supsis AI
Maintain complete data sovereignty by connecting your proprietary domain email (info@yourcompany.com) directly from your private server to Supsis AI. Modernize your email support with advanced ticketing and AI drafting.
FAQ
Custom IMAP / SMTP - Frequently Asked Questions
Hostnames, ports, and server authentication settings.
Visit Our Documentation Page →Learn MoreYes, emails hosted on cPanel, Plesk, DirectAdmin, or any standard hosting panel are 100% compatible.