Automated Pipeline Routing
Instantly channel incoming messages into your Odoo CRM sales pipeline.
Odoo CRM Integration
Combine Open Source ERP & CRM Power with Customer Conversations!
Automatically forward leads from WhatsApp, Instagram, and web chat into Odoo CRM and manage customer history right inside the live chat interface.
Why Integrate Odoo with Supsis?
Seamlessly align your ERP & CRM operations with real-time customer support.
Full Customer Visibility
View past opportunities, activities, and notes directly from the chat window.
Zero Manual Data Entry
Save agent time by automatically populating Odoo contact cards.
Dual-Mode API Engine
Native JSON-2 API support with JSON-RPC fallback for complete version compatibility.
Rapid API Key Setup
Authenticate in seconds using persistent API keys without complex OAuth flows.
Dynamic Field Mapping
Map Supsis variables directly into custom Odoo fields.
Odoo Integration Use Cases
Practical solutions to accelerate sales and customer service.
WhatsApp Inquiries to Odoo Leads
Forward prospective clients from WhatsApp directly to your Odoo sales team.
Create Partners & Opportunities from Chat
Generate both partner and opportunity records from web chat forms.
Post Notes to Odoo from Live Chat
Log conversation takeaways directly into Odoo record timelines.
Instant Customer Recognition
Review customer purchase history and active tickets as soon as they reach out.
Automate Task Creation
Trigger follow-up activities and callback tasks for sales reps in Odoo.
01
Automated Partner & Lead Sync
Automatically create res.partner or crm.lead records in Odoo from incoming chat contacts.
02
In-Chat Odoo Widget
View visitor's Odoo partners, leads, opportunities, and activities right on the chat screen.
03
Phone Deduplication
Search by phone number across Odoo models to eliminate duplicate entries.
04
Automation Action Blocks
Search partners, create or update records, and log notes via Supsis workflow blocks.
Odoo Integration is Simple!
Activate your Odoo CRM connection in 3 easy steps.
1
Generate Odoo API Key
Create a Persistent API Key in your Odoo Account Security settings.
2
Connect to Supsis
Enter your Odoo server URL and API key for instant validation.
3
Configure Forwarding Rules
Select Lead, Partner, or Opportunity mode and assign sales teams.
About Odoo CRM Integration
Odoo is an open-source ERP and CRM suite utilized by millions of organizations worldwide. The Supsis Odoo integration bridges your live messaging channels with Odoo CRM, empowering agents with rich context and routing leads directly into sales pipelines.
FAQ
Odoo CRM Integration - Frequently Asked Questions
Visit our documentation page to explore all technical details.
Visit Our Documentation Page →Learn MoreCompatible with Odoo 14 through Odoo 19 for both On-premise and Odoo Online instances.