Zero Server Overhead
Eliminate periodic polling and receive data instantly upon occurrence.
Webhook Integration
Connect Your Systems with Real-Time Webhooks!
Stream message, ticket, and customer events instantly to your own servers and databases with secure HTTP POST requests.
What Does Webhook Integration Provide?
Build zero-latency, fully automated, and reliable data pipelines.
Seamless ERP / CRM Sync
Keep customer profiles and conversation records up to date in internal databases.
High Reliability
Automated retry architecture prevents data loss during transient network glitches.
Custom Workflows
Trigger SMS notifications, feedback surveys, or invoices upon chat completion.
Total Data Ownership
Stream all conversation records into your own secure data warehouse.
Developer Friendly
Standard JSON format and comprehensive guides allow integration in hours.
When is Webhook Integration Most Powerful?
Popular integrations engineered by development teams.
Automated Database Sync
Save newly captured contact information directly into your PostgreSQL or MySQL database.
Third-Party SMS & Email Triggers
Fire SMS confirmations through external gateways as soon as a chat ends.
Live Office Support Dashboards
Display open ticket counts and average wait times on office monitors in real time.
Big Data & Analytics Pipelines
Stream chat transcripts to BigQuery or Snowflake for deep semantic analysis.
Accounting & ERP Automation
Pass confirmed order data directly into internal ERP and billing systems.
01
Granular Event Filtering
Subscribe strictly to the events you need (message created, ticket updated, etc.).
02
HMAC-SHA256 Security Signature
Verify cryptographic request authenticity using your shared secret token.
03
Automatic Retries
Exponential backoff retries guarantee message delivery during temporary server downtime.
04
Detailed Delivery Logs
Monitor payload contents, HTTP status codes, and latency in your developer dashboard.
Webhook Setup is Super Easy!
Register your server endpoint in Supsis in 3 steps.
1
Enter Target URL
Define your secure HTTPS webhook endpoint in the Supsis Developer portal.
2
Select Event Triggers
Select the specific message, contact, or ticket triggers you want to receive.
3
Send Test Payload
Verify receipt and validate payload processing with our integrated test tool.
About Webhook Integration
Supsis Webhooks create a real-time event pipeline between your customer service workflows and internal applications. Instead of resource-heavy polling, receive structured JSON payloads the millisecond an event occurs.
FAQ
Webhook Integration - Frequently Asked Questions
Visit our documentation page to explore all technical details.
Visit Our Documentation Page →Learn MoreVerify the X-Supsis-Signature header by hashing the incoming payload with your secret key.