Print on Demand

Podbul

Podbul manages customer support, sales and campaign operations, and intelligent live agent escalation for unresolved tickets using Supsis AI.

%88

Faster response time

%84

Higher customer satisfaction

%92

Requests resolved by automation

* The figures shown are illustrative and will be updated with brand approval.

01. STEP

Challenge

Print on Demand platform Podbul needed fast, automated seller support with smooth fallback to live agents for complex inquiries.

02. STEP

Supsis AI automated seller inquiries, sales/campaign flows, and implemented intelligent live agent handoff for complex requests.

03. STEP

Podbul delivered 24/7 automated seller support and seamless live agent routing, maximizing seller satisfaction.