Goldmaster
Goldmaster manages WhatsApp support, FAQs, shipment tracking, marketing analytics, and campaign management in a single platform with Supsis AI.
%86
Faster response time
%88
Higher customer satisfaction
%90
Requests resolved by automation
* The figures shown are illustrative and will be updated with brand approval.
Spare Parts Inquiries
High volume of compatibility queries for replacement blades, bowls, and filters
Warranty & Invoice Verification
Manual effort expended verifying device serial numbers and invoice warranty status
Nearest Service Center
Customers asking for authorized drop-off center addresses by district
Challenge
Multi-channel support messages, FAQ responses, shipment tracking, and campaign performance analytics created operational overhead.
Solution
Supsis AI activated WhatsApp support, FAQ automation, order tracking integrations, and marketing-focused campaign analytics for Goldmaster.
Results
Goldmaster accelerated support resolution by 88% while optimizing marketing campaigns and customer satisfaction.