Renault Trucks
Renault Trucks enabled instant customer query responses, 7/24 roadside assistance, and smart dealer routing in all languages with Supsis AI.
%90
Faster response time
%87
Higher customer satisfaction
%93
Requests resolved by automation
* The figures shown are illustrative and will be updated with brand approval.
Night & Weekend Surges
Heavy-duty truck drivers stranded on highways unable to get immediate off-hours support
Proximity-Based Dispatch
Manually searching which authorized service station is closest to driver GPS coordinates
Cross-Border Transit Drivers
Language communication breakdowns with international transit truck drivers
Challenge
Managing 7/24 roadside assistance calls, location-based dealer routing, and multi-lingual driver requests manually created response delays.
Solution
Supsis AI integrated multi-lingual AI assistants for 7/24 roadside assistance and intelligent dealer locator routing for Renault Trucks.
Results
Renault Trucks maximized driver satisfaction and operational uptime with 24/7 multi-lingual roadside support and instant dealer routing.